Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). 

I do not offer refunds for incorrect sizing, unless it is a mistake on my part. Please reach out to me at byallese@gmail.com if you believe I made a mistake. 

You can contact me at byallese@gmail.com if you have further questions.

 

Refunds
If a return is necessary, I will notify you once I've received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since I've approved your return, please contact me at byallese@gmail.com.