Frequently Asked Questions

Do you offer refunds or returns?

Due to each order being custom made and for hygienic reasons, I do not offer refunds or returns. Click below to read more about my policies.

Refunds & Returns

How do I contact you if I have questions about my order?

Please reach out to me at byallese@gmail.com with any questions or concerns you may have.

How long will my order take to process and ship?

Since I custom design every order, please allow 7-14 days to process your order to allow enough time to create a quality product.

How do I figure out my sizes?

Refer to my sizing instructions below :)

How to determine your sizes

How do I apply my press-ons?

You can apply your press-ons two different ways: (1) using sticky tabs that come with each set for a less permanent application. Should last 1-2 days. (2) Using a small amount of glue on the back of the nails as well as on the natural nail. Spread this glue out evenly but avoid getting too close to the skin around your nails. Should last about a week up to two weeks depending on application.

You can also refer to my application and removal page here!

Are my nails reusable?

Yes! These nails are meant to be reusable. I use high-quality nail products to make the nails and their designs last as long as possible.

Refer to the removal instructions here!

How many nails come in a set?

10 nails come in each set. It is important that you take the time to measure your nail beds to ensure you receive the correct sizes.